Bringing the spirit of Turkish hospitality into the future through technology.
To us, hospitality is about far more than managing a booking or preparing a room. We build technology that supports the human side of service across different stages of the guest journey, from the first interaction to what happens after a restaurant visit or hotel stay. What began with restaurants in 2018 now extends to hotels.
A memorable guest experience begins before arrival and continues beyond departure.
We see the guest journey as a connected experience, not a single transaction.
- 01Discovering a restaurant, booking a table, being welcomed and choosing to return are all part of the experience.
- 02Choosing a hotel, preparing for a stay, receiving service and staying in touch afterwards form a journey too.
- 03Teams serve guests better when they have the right information at the right moment and within their authorised access.
- 04Technology should not replace human attention. It should give teams more room to offer it.
We develop Rezervem products to help restaurant and hotel teams manage different stages of this journey with greater ease.
From restaurant reservations to the wider guest journey.
Founded by Bekir Topuz in 2018, Rezervem began by simplifying restaurant reservations. As we listened to operators, we saw that hospitality was never just one transaction. Our products evolved to support distinct needs across restaurants and hotels, from discovery and booking to arrival, service, payment and communication after the visit.
Hospitality is about more than a table or a room.
Bekir Topuz founded Rezervem in 2018 with a vision of strengthening the human spirit of Turkish hospitality through technology.
Turkish hospitality is about more than good service. It means recognising guests, understanding their needs, remembering them and making them feel valued. That belief has been part of Rezervem from the beginning: technology should not replace hospitality, but help people deliver it with greater care and consistency.
What began with restaurant reservations grew into a broader view of the guest journey. An experience is not defined by booking a table or checking into a room. From the moment someone discovers a restaurant or hotel to booking, arrival, service, payment and communication after a visit or stay, every interaction matters.
Today, Rezervem develops technology for restaurants and hotels to manage different stages of that journey. As we simplify bookings, guest relationships, communication, payments and operations, our focus remains the same: helping people spend less time managing technology and more time caring for people.
Bekir Topuz's vision for Rezervem is to bring Türkiye's rich tradition of hospitality together with modern technology and build a platform that creates value for hospitality businesses internationally.
However advanced technology becomes, genuine hospitality will always be brought to life by people.
Supporting the guest journey in restaurants and hotels.
Reservations, tables, guest management, communication, payments, QR ordering and hotel operations all involve different responsibilities. Rezervem provides distinct products for those needs, which can work together where supported integrations and the necessary permissions are in place. The aim is to give teams more room for personal service.
- Booking and guest records with Manager and CRM
- Payments, guest communication and hospitality workflows through their relevant products
- Oracle Simphony Cloud integration for supported POS use cases
Our mission, vision and way of working.
- Help reduce administrative work for restaurant and hotel teams
- Support thoughtful service across visits and stays
- Keep human connection at the centre of operational improvements
- Create value across the guest journey, from first contact to the next visit
- Build dependable products for restaurants and hotels that can work together where supported
- Grow a hospitality technology platform with roots in Türkiye
- Develop products around real restaurant and hotel workflows
- Be clear about each product's scope, setup requirements and permissions
- Make technology a partner to the people delivering hospitality
Hospitality businesses we work with.
Let's shape the future of hospitality around people.
Explore the products supporting restaurant and hotel teams, how we work and opportunities to join us.