REZERVEM PARTNER API · AUTHORIZED INTEGRATIONS
Partner API

Connect your reservation workflow to Rezervem.

Offer restaurant availability and booking in your own platform, or connect a POS system to reservation operations. Partner API supports distinct Guest Network and POS partner workflows. Available venues, actions and guest data depend on each partner's approved access.

WHO IT'S FOR Guest Network Partners POS Providers Scoped API Access
A workflow for each partner type Guest Network for bookings, POS access for service operations.
Know when something changes Receive webhook events, then read the current state via API.
Keep access appropriately scoped Actions and guest data are governed by partner permissions.

Every integration needs clear ownership and permissions.

A banking app needs to create bookings. A POS provider needs to match a seated guest to an existing reservation. These are different workflows, even when they share an API platform.

  1. 01Which restaurants can this partner access?
  2. 02How is availability checked?
  3. 03When does a booking become final?
  4. 04Who follows subsequent changes?

Partner API provides a defined interface for authorized partners to work with the relevant Rezervem records.

REST API AND WEBHOOKS

Perform actions through the API; track changes with webhooks.

Guest Network partners can list authorized venues, check availability and follow the booking flow. POS partners work with reservation and service operations according to their permissions. A webhook signals an event; use the API to retrieve the current reservation state.

Guest Network API Venue access, availability, booking and applicable payment steps.
POS API Reservation lookup, check-in and service connections by permission.
Webhooks Signed event notification; query again for current state.
GUEST NETWORK'S CORPORATE GATEWAY

Offer access to restaurants approved for your partnership.

Banking, hospitality, concierge, media and lifestyle platforms can connect to venues included in their Guest Network partnership. Venue listing, availability, booking and status tracking depend on partner category, permissions and go-live approval.

Approved venues Only restaurants accessible to the partner.
Booking flow Availability, temporary hold, confirm and payment/finalize if required.
Attribution Referrals within the agreed partner and reporting scope.
RELATED PRODUCT The network itself: Rezervem Guest Network Guests from partner channels to selected restaurants. Explore Guest Network
THREE PARTNER JOURNEYS

Card benefits, editorial discovery, hotel hospitality.

Banks seek a usable premium card benefit; publishers want readers to act on recommendations; hotels want the concierge journey to continue into the city. They can share a booking infrastructure without sharing the same commercial rules.

Banks Bookable access at eligible restaurants; card verification and special menus require separate agreements.
Media & gastronomy Connect stories, curated guides and city picks to reservations.
Hotels Track concierge-sourced requests and booking outcomes.
DEFINED SCOPE

Guest data access is limited by permissions and purpose.

Authentication and fine-grained permissions govern each partner. Guest contact fields need a separate read permission, and restaurant-only notes or tags are not exposed to Guest Network partners. Access to data is not permission to use it for every purpose.

Authentication OAuth2 client credentials and access tokens.
Authorization Partner type and explicitly granted capabilities.
Guest privacy Check both field-level permissions and permitted processing purpose.
DEVELOPMENT PROCESS

Define the use case, validate in test, then go live.

First establish whether the integration is a POS or Guest Network partnership and which venues and operations it needs. Validate authentication, booking cases, errors and webhook signatures in test. Creating reservations can require an additional go-live gate, especially for global partners.

Scope Partner type, venues and permissions.
Testing API responses, payment variants, webhooks and failures.
Go-live After technical validation and required approvals.
THE PATH OF AN INTEGRATION

Discuss. Build. Go live.

Start with partner type and access scope, not code.

01 Scope POS or Guest Network; venue and action permissions.
02 Access Secure credentials and test environment.
03 Validation Test success, failure and payment-required cases.
04 Go-live Required permissions and reservation-create approval.
OTHER REZERVEM INTEGRATIONS

Which ready-made integrations are available beyond Partner API?

These connections belong to the wider Rezervem ecosystem. They are not all Partner API endpoints; each integration has its own scope and status.

POSACTIVE
Oracle Simphony The menu catalog flows into Rezervem QR Order automatically; Pay payments are posted to the check, and spend is linked to the guest profile.
POSACTIVE · VENUE-SPECIFIC
OMNI POS Staff record the Rezervem reservation ID when closing a check. An authorized overnight database sync matches the check and guest spend; item details can be reviewed.
MessagingACTIVE
Meta WhatsApp Business Platform Reservation confirmations, Connect campaigns and AI Concierge conversations.
Reservation channelsACTIVE · ELIGIBLE VENUES
Google Maps Guests at eligible restaurants book inside Google Search or Maps. Rezervem's active End-to-End channel connects reservations to Manager.
PaymentACTIVE
Banks and payment institutions Pre-payments, pre-authorizations and payment links, with your own virtual POS or Rezervem's infrastructure.
MessagingCOMING SOON
Phone / switchboard The caller's guest details reach the reservation team sooner.
Manager Details →
API and customACTIVE
Partner API Availability, reservation, check-in and webhook flows for authorized partners; access depends on partner permissions and the scope of the integration.
FREQUENTLY ASKED QUESTIONS

Common questions.

Authorized Guest Network and POS partners. The available operations differ by partner type and granted permissions.

The POS workflow concerns existing reservations and service operations. Reservation creation belongs to the Guest Network partner workflow.

No. It signals an event; retrieve the current reservation details via the authorized API.

The flow depends on payment mode. A free booking may complete at Confirm; immediate payment or authorization can require Finalize, while deferred payment follows another flow.

API references are available in test and production environments. API calls require approved partner credentials and permissions.

Guest Network is the corporate partnership and restaurant access model. Partner API is the technical interface used by approved applications.

Let's design your guest's booking journey.

Whether you're a bank, publisher, hotel or technology partner, let's map the eligible venues, your systems and the guest's last step.