Articles for venues that know their guests.

GASTRONOMY Oracle Simphony Cloud and Open APIs: How the Integration Ecosystem Works Explore Simphony Cloud's open API architecture, STS Gen2 integration workflows, licensing and independent solution providers. SIMPHONY CLOUD · INTEGRATION

GASTRONOMY How Simphony Cloud Service Models Affect API Access Understand the distinction between the cloud service model, account administration and API entitlement in Simphony. SIMPHONY CLOUD · INTEGRATION

GASTRONOMY Simphony STS Gen2 vs BI API vs Configuration API Learn how Simphony STS Gen2, Business Intelligence and Configuration APIs support different use cases. SIMPHONY CLOUD · INTEGRATION

GASTRONOMY How Restaurants Can Reduce POS Integration Vendor Lock-In Evaluate API access, portability, contracts and third-party integration options before your POS becomes a constraint. SIMPHONY CLOUD · INTEGRATION

GASTRONOMY What Oracle Simphony Integration Partner Validation Means Understand Oracle's integration partner programme, STS Gen2 validation and the steps needed at each venue. SIMPHONY CLOUD · INTEGRATION

GASTRONOMY Mapping Oracle Simphony Revenue Centres Across Hotel Restaurants Plan location, revenue-centre and reservation mapping across multiple Simphony hotel dining outlets. SIMPHONY CLOUD · PRACTICAL GUIDE

REVENUE How to Take Restaurant Reservations from Instagram Use a tagged booking link in your restaurant's Instagram profile, test the guest journey and manage completed reservations in Rezervem Manager. Nov 3, 2026

GASTRONOMY How OMNI POS Matches Closed Checks to Guest Reservations Learn how a reservation number on a closed OMNI check enables overnight matching of spend and access to itemized consumption details.

GASTRONOMY How Restaurant Reservations Connect to Oracle Simphony Cloud Checks What happens between seating a guest, opening a linked Simphony check and returning verified spend to the reservation record?

GASTRONOMY How Do Reservation Prepayments Reach a Simphony Cloud Check? Why a prepayment is not always posted when the guest checks in, and how balance and tender rules protect the check.

COMMUNICATION How restaurants can win back guests with WhatsApp A practical approach to permission-based WhatsApp invitations, guest segments and measuring campaigns aimed at guests who have not visited recently. Oct 29, 2026

REVENUE Which metrics belong in a restaurant reservation report? Learn how to interpret reservation volume, seated guests, cancellations, no-shows, busy periods and booking-channel performance. Oct 29, 2026

GUESTS What is restaurant CRM and how does it work with reservations? Understand restaurant CRM, the guest profile, visit history, segmentation and how it works alongside reservations in Rezervem Manager. Oct 29, 2026