Keep partner-led guest demand under restaurant control.
Make referral sources and reservation requests from hotel concierges, creators and corporate partners easier to follow. Rezervem Guest Network helps coordinate referrals with restaurant availability and acceptance decisions.
A trusted recommendation needs a traceable booking.
Guest Network links the partner, restaurant and reservation through a defined workflow.
The concierge referred a guest. Where do the source and cost appear?
A hotel concierge recommends a table, but the referral, reservation and commission terms sit in different spreadsheets. The restaurant needs to know what happened after the recommendation.
- 01Which partner sent the booking?
- 02Does the request fit the restaurant's availability?
- 03How is the commission calculated?
- 04What is recorded when the guest arrives?
Guest Network links partner-sourced reservations and agreed terms to restaurant operations. Availability and confirmation are still subject to the applicable booking flow.
One network for hotel referrals, creators and corporate programmes.
Hotel enrollment and individual concierge applications follow different partner models. Creators, media networks and banking, mobility or lifestyle platforms have their own onboarding and connection paths. Not every channel uses the same technical integration.
Keep availability, requests and bookings connected.
A partner can access only the restaurants and booking operations allowed by its configuration. Supported requests and booking outcomes flow into Rezervem. Sending a request does not itself guarantee a confirmed table.
Restaurants manage participating partners and commercial rules.
Restaurant enrollment includes contract and payment-method steps. Authorized teams can block a partner and manage location-level participation and commission rules. Service and capacity limits come from booking availability; not every referral requires a manual approval step.
Partner permissions, venue availability and commercial rules have distinct controls.
Make every partner's contribution clear.
See where partner-led requests originate and how each booking progresses. Completed visits and commission records can be assessed where the relevant records and commercial terms are available.
Corporate booking integrations use Partner API.
Authorized partners receive access to defined restaurants and operations. REST endpoints handle supported availability and booking steps, while subscribed webhooks report selected status events. API access does not automatically grant access to all venues or unrelated POS, PMS and payment systems.
Referred. Reviewed. Welcomed.
Partners send requests; restaurants assess availability and welcome the guest.
Common questions.
Restaurants apply via the Guest Network restaurant page; other partner models have their own application paths. Applying does not automatically grant network access.
No. Hotels apply as organizations; individual concierges have a separate partner category and application flow.
Per-guest and fixed-booking rules depend on the recorded guest arrival; percentage rules also depend on the eligible bill amount being available. Calculation, collection and partner payout are separate stages.
No. Booking outcomes depend on venue availability, access rights and the supported booking flow.
Guest Network is the commercial referral network. Partner API provides authorized technical access to supported availability and reservation operations.
Guest Network guides.
Step-by-step guides about Guest Network.
Articles on Guest Network.
Recent articles about Guest Network.
Make partner bookings visible in restaurant operations.
Review enrollment, commission and reporting requirements alongside your reservation workflow.