Give every special evening a clear sales and service plan.
Selling a tasting menu or an extra does not automatically reserve a table or event seat. Define offers and conditions in Experience, then coordinate booking in Manager, collection through Pay and staff preparation separately.
Four steps that often get mixed up in experience sales.
Define exactly what guests can buy.
Configure each menu or extra with products, options, prices and eligible venues. Check sales terms and service dates independently from the physical table or attendance capacity; a product calendar is not a seating inventory.
- Categories, products and options
- Pricing and selling conditions
- Sharing eligible products
Make upfront and on-site amounts clear.
Eligible Pay product payment requests can collect the upfront amount. When staff add a product to a reservation in Manager, it is recorded as payable at the venue. Check payment status before deciding when preparation should begin.
- Order and payment status
- Product-linked Pay collection
- Your venue's payment setup
Keep table planning separate from add-on sales.
Manager handles tables and party sizes. Experience uses the booking context and configured sales conditions for relevant extras. Your team separately plans event attendance, table allocation and daily service capacity.
- Table and party plans in Manager
- Product eligibility in Experience
- Attendance planning by the team
Plan invitations and responses separately.
Connect can deliver announcements to guests with the appropriate permissions. Where you need RSVPs or an attendance list, keep those in your existing event operation rather than treating the product catalog as a ticketing system.
- Permission-based WhatsApp announcements
- Separate guest response tracking
- Attendance confirmed by the team
Product. Eligibility. Sale. Fulfilment.
Common questions.
Experience handles products and sales rules, while event space, attendance limits and table allocation require separate planning. Manager handles reservation and seating capacity.
Eligible items can be sold through Pay product payment requests, or added by staff to a booking as payable at the venue.
Let's design your next special evening together.
On the call, we listen to your event calendar and sales channels.