One stay shouldn't mean five separate records.
A phone booking, a room prepared by housekeeping and a bill settled at departure all belong to the same stay. Rezervem PMS connects room inventory, front-desk operations, folios and reporting around that record, with supported links to the wider Rezervem product family.
Know the room before arrival and the balance before departure.
A new booking reaches reception while a room is being cleaned and accounting asks about an outstanding balance. If each team works from a different list, room assignments conflict, an unready room gets offered or a charge surfaces at checkout. A good PMS doesn't make everyone do the same work; it gives every team a reliable view of the same stay.
- 01Which room is really available on those dates?
- 02Which room is assigned to this guest?
- 03Has housekeeping updated the room status?
- 04What remains unpaid on the folio?
Rezervem PMS tracks the stay from booking to departure. Sellable inventory is separate from cleaning status, while the ledger preserves the history of charges and settlements.
A sellable room and a clean room are not the same thing.
Plan sales by room type, then assign a physical room to the stay. Rezervem PMS checks dates and allocations, including a database safeguard against overlapping assignments of the same room. Housekeeping status is separate from inventory availability, so a room under repair is not mistakenly offered for sale.
Better room decisions start with an accurate inventory.
Different booking sources, one room inventory.
Direct bookings can be managed alongside supported online travel agency (OTA) and channel-provider reservations. Rezervem PMS connects distribution to the property's inventory; sending rates and availability is different from receiving and processing bookings. Booking.com and HotelRunner connections require property-specific setup, credentials and verification before live use.
Confirm each live connection before trusting cross-channel availability.
Welcome the guest without rebuilding their record.
Front-desk staff find the reservation, assign a suitable physical room and manage check-in and check-out against the stay. Date changes, room moves, no-shows and unsettled folios have separate checks. Digital pre-check-in data from Rezervem Stay is passed into PMS only through a configured integration and verified guest flow.
A room number is only one part of a guest's stay.
Know what belongs on the bill before checkout.
The folio is the guest's stay account: room charges, extras, payments, refunds and deposits are recorded there. Corrections use reversing entries rather than erasing history, and checkout requires a settled balance. With a supported POS connection, a restaurant check can be posted to a room while closing and reconciling it in the external POS remain separate.
A smoother departure starts with a clear account.
When housekeeping updates a room, the front desk can see its state.
Housekeeping records dirty, clean and inspected statuses. The room board displays cleaning and sellable inventory separately. Room moves and departures remain part of the stay record, while assigning cleaning, maintenance and department tasks belongs to Rezervem Hospitality. A task integration is configured separately when the two products are used together.
A vacant room is not necessarily ready for the next arrival.
Close the day knowing where the numbers came from.
Authorized teams can review arrivals, departures, guests in house, room boards, open balances and ledger transactions. Closing the business day records a preserved summary, including occupancy and revenue metrics. Monthly tax summaries and eligible CSV exports support accounting review.
One source of records, with access controlled by role.
Keep the record intact from booking to departure.
Teams have different responsibilities, but the stay keeps its history.
Common questions.
Rezervem PMS is preparing to launch as a standalone hotel management system. External PMS data connections require separate technical verification.
In Rezervem PMS, charges from Rezervem outlets will come together on the folio. External PMS folio posting is not included without a separately verified integration.
The PMS has a database safeguard against allocating the same physical room across overlapping dates. Room-type inventory, physical assignments and cleaning status are managed separately.
The folio tracks room charges, payments and extras. Supported external POS workflows can post a check to a room and reconcile its status with the originating POS. Automatic posting from every restaurant or spa is not assumed.
PMS tracks room cleaning and inventory availability; Hospitality manages staff tasks. In Türkiye, a guest-registration module can track whether staff manually reported the guest through the official Identity Notification System (KBS). The property remains responsible for the official submission; module activation is confirmed for each rollout.
The PMS has a multi-property data and permissions model. Day-to-day movements, room boards, open balances, end-of-day summaries and finance reports are property-scoped. Group-level dashboards and mobile feature coverage should be verified for each early-access rollout.
PMS guides.
Step-by-step guides about PMS.
Articles on PMS.
Recent articles about PMS.
Let's map the way your property manages a stay.
Review room inventory, booking sources, front-office workflows and folios with us to scope the right PMS setup.