Independent locations, a coordinated view of guests.
Bring multiple locations together without forcing them into identical service rules. Each restaurant keeps its floor plan; shared history helps teams understand returning guests. Messaging and spending analysis depend on consent, data and channel setup.
Four challenges of running several locations.
Every branch with its own rules, in one system.
Configure a separate floor plan, service hours and capacity for each location. Linked guest records and visit history can be viewed together where group configuration and staff permissions allow.
- Rules per location
- Shared guest profile
- Cross-location view
See the whole group on one screen.
Compare reservation volume, cancellations, no-shows and source data by venue. Spend and revenue analysis require separately linked POS or payment data; not every property has the same data coverage.
- Location comparison
- Channel analysis
- No-show tracking
Reach relevant guests with the right permission.
Review group-level visits and segments in CRM. When building a Connect audience, confirm its scope and messaging permissions: not every automatically generated smart segment can be filtered by individual restaurant. For location-specific outreach, use supported manual lists and audience options.
- Group-wide guest history
- Consent and approved templates
- Supported audience and list options
Shape membership around your own brand.
Socielty provides a separate branded membership and benefits platform. Gift handles defined guest rewards; CRM records visits and preferences. Points, tiers and location-specific rules require product and venue configuration.
- Branded membership
- Guest benefits and gifts
- Programme conditions by setup
Set payment policies for each location.
Manager and Pay support booking-related prepayments, pre-authorizations and separate payment links. At locations using Oracle Simphony Cloud, supported POS posting depends on the open check, balance and venue setup.
- Booking-linked prepayments
- Standalone link and QR payments
- Venue-specific POS configuration
Recognized. Compared. Invited.
Common questions.
Yes. Locations can keep separate plans and booking policies. Cross-location guest visibility is limited by the group's configuration and staff access permissions.
Partner API supports specified reservation and availability integrations. The available endpoints, access permissions and integration scope are agreed for each project.
Let's map out your group's flow together.
On the call, we listen to your locations, your channels and your reporting needs.