Give every WhatsApp message a reason to matter.
Announce a new tasting menu, invite guests to a chef event, or reconnect with previous visitors. Rezervem Connect brings eligible audiences, approved WhatsApp templates, campaign sending and results together. No reservation management system required.
A phone number alone is not an invitation.
Your new menu is ready, or a special event is approaching. Before sending, you need to know who might value the message, who has agreed to receive it, and what happened afterward.
- 01Which guests would find this relevant?
- 02Who may we contact on WhatsApp?
- 03Which template and time should we use?
- 04Who received, read and responded?
Connect turns WhatsApp campaigns into a workflow a restaurant team can understand and follow.
Build your audience, with or without reservations.
You can use Connect independently, organize guest records and manage eligible contacts without Rezervem Manager. Join can help guests register via QR or a link and record their communication preferences. An old phone list is not automatically a marketing-permitted audience.
Share the new menu with guests who may actually be interested.
Select an audience from available guest information, lists and tags. For connected Manager/CRM accounts, eligible and enabled Smart Segments can add visit, meal and re-engagement context when data is sufficient. Being in a segment is not the same as consenting to a campaign.
Announce tasting menus and special events on WhatsApp.
Choose a Meta-approved template that clearly identifies the venue, invitation and next step. Check dates, links and personalization before sending or scheduling. Birthday, anniversary and win-back automations are available only where the relevant account, venue, templates and permissions have been enabled.
Know who is eligible before you send.
Separate the number of selected guests from those eligible to receive a message. Check consent, opt-outs, template language, names, links and sender identity. A small permitted test can help detect mistakes, but cannot guarantee delivery to everyone.
Sent, delivered, read—and then what?
Read campaign sends, deliveries, reads, replies and failure reasons separately. Quick replies and, in supported configurations, linked reservations may add context. A message being read does not prove a booking or completed visit.
Respect each guest's choice to hear from you.
Commercial messaging permission, Turkey's İYS records, applicable privacy notices and lawful processing grounds, and Meta WhatsApp opt-in are distinct requirements. Respect opt-outs and marketing preferences at every send. QR-based collection through Join depends on the relevant venue and İYS setup.
A message sent without consent is the most expensive message.
Make the first campaign a team workflow.
Prepare and monitor campaigns from the Connect mobile app, and decide who will respond to guests after an invitation. If you also use Manager, its web panel displays campaign and template summaries. Manager is not required to use Connect.
List. Select. Send. Track.
From list to result, every announcement follows the same routine.
Learn to choose the right audience.
Using Connect with or without Rezervem Manager.
Common questions.
Yes. Connect is a standalone WhatsApp campaign and guest-communication product. A reservation system is not required; guest records, valid marketing permission and WhatsApp opt-in still matter.
WhatsApp through Meta's official WhatsApp Business Platform and approved message templates.
Yes. Rezervem Join can collect guest profiles and separate communication preferences through a QR code or link when configured.
No. Commercial messaging requirements, WhatsApp opt-in and current opt-outs must be checked before sending.
Connected groups may manage venue-branded campaigns, subject to account, audience and user-permission rules. Choosing a venue label does not automatically restrict the campaign audience.
Birthday, anniversary and win-back workflows may be enabled for eligible accounts and venues. They require appropriate guest data, templates and permission checks.
Yes. Using the official Platform and approved templates does not guarantee uninterrupted messaging. Relevant audiences, valid opt-in, respecting opt-outs and monitoring account quality help reduce risk.
Operational reservation confirmations and reminders belong to Manager. Connect focuses on campaigns and invitations.
Review eligible recipients, delivery, reads, replies, failures and any properly linked bookings separately. A read is not proof of a reservation.
Meta charges and Connect subscription, setup or service fees are distinct cost items; confirm current prices before sending.
Yes. Campaigns are prepared and sent from the Connect mobile app. If you also use Manager, campaign and template summaries can be viewed in the Manager web panel.
Step-by-step Connect guides.
WhatsApp campaigns, consent checks and safer sending.
Explore WhatsApp campaigns.
Business Platform, permissions and campaign planning.
Fewer messages. More responses.
Let's plan your first campaign together, based on your lists and consent status.