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PRODUCTS

Choose the tools your operation actually needs.

Manage reservations, guest relationships, payments and hotel operations with products designed for specific jobs. Connect works independently; CRM is used with Manager. PMS is in early access and Socielty is in development.

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01 / 08

Reservations and Operations

Manage reservations and table plans with Manager; use Experience for eligible products and special offers.

Manager
WHO IT'S FORRestaurants · Restaurant groups · Hotel restaurants
PROBLEMReservation, table and guest information sit in different places.
RESULTStart every service better prepared.
Experience
WHO IT'S FORFine dining · Hotels and resorts · Event venues
PROBLEMSpecial menus and offers need clear availability and purchase conditions.
RESULTDefine products and their sales conditions for eligible experiences.
02 / 08

Guest Relations

See guest history with Manager and CRM; use Join for registration and Connect for consent-based outreach.

CRM
WHO IT'S FORRestaurants using Manager · Restaurant groups
PROBLEMGuest history and labels are disconnected from reservations.
RESULTGuest information, levels and segments stay linked to Manager.
Join
WHO IT'S FORRestaurants · Beach clubs · Hotel restaurants
PROBLEMGuests without a reservation leave no record.
RESULTGuests introduce themselves; the relationship starts with their permission.
Connect
WHO IT'S FORRestaurants · Hotels · Membership and event organizations
PROBLEMLists and permissions sit in different places.
RESULTA permission-based message to the right guest at the right moment.
03 / 08

Revenue and Payments

Use supported deposits, pre-authorisations and payment links to manage payment and no-show exposure.

Pay
WHO IT'S FORRestaurants · Hotels · Event and group organizations
PROBLEMWithout pre-payment, the venue pays the cost of a no-show.
RESULTMake deposits and payment requests part of the agreed guest journey.
04 / 08

Digital Service

QR ordering, kitchen and bar routing, and service points, working together.

QR Order
WHO IT'S FORResorts and hotels · Beach clubs · Restaurants and bars
PROBLEMOrders run late at peak hours.
RESULTSend eligible QR orders to the configured service station.
05 / 08

Hotel Operations and Stays

The front office, department teams and the guest's stay journey, connected.

Hospitality
WHO IT'S FORHotels and resorts · Department and operations teams · General managers
PROBLEMRequests stay on paper and get lost at shift change.
RESULTTrack requests, responsibilities and completion status across enabled teams.
Stay
WHO IT'S FORHotels · Resorts · Boutique hotels
PROBLEMGuests fill out forms in the lobby.
RESULTGuests reach the hotel's amenities from their own phone.
PMS
WHO IT'S FORHotels · Resorts · Boutique hotels
PROBLEMPMS and restaurant data can't see each other.
RESULTExplore early-access room, front-desk and folio workflows.
06 / 08

Growth and Loyalty

Support lasting guest relationships with configurable Gift entitlements; explore Socielty's planned membership features.

Socielty
WHO IT'S FORRestaurants · Hotels and resorts · Beach clubs · Hospitality groups
PROBLEMEven loyal guests are welcomed as if it were their first visit.
RESULTExplore the planned membership and loyalty experience; currently in development.
Gift
WHO IT'S FORRestaurants · Restaurant groups · Hotel restaurants
PROBLEMNo one knows who the complimentary treats go to.
RESULTDefine and track appropriate gift entitlements for eligible guests.
07 / 08

Network and Integration

New guests from partner channels; a single gateway to external systems.

Guest Network
WHO IT'S FORSelect restaurants · Hotels and concierges · Corporate partners
PROBLEMThe source of guests sent by partners is unknown.
RESULTConnect eligible venues with approved partner booking channels.
Partner API
WHO IT'S FORCorporate partners · Technology partners · Restaurant groups
PROBLEMExternal booking and POS workflows need authorized access.
RESULTScoped integrations for Guest Network bookings and POS operations.
08 / 08

AI and Automation

AI Concierge talks with guests: reservations at the restaurant, requests at the hotel.

AI Concierge
WHO IT'S FORRestaurants · Hotels and resorts · Guest relations
PROBLEMDuring a busy service, no one picks up the phone.
RESULTHandle supported conversations and verified booking actions on enabled channels.

Which products should you start with?

In the call, we work out the right starting point for your venue together.

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