Every detail ready before the guest arrives.
A memorable evening depends on more than securing a table. Define booking conditions, make relevant guest notes available to authorized team members, and manage tasting menus and eligible extras as distinct products.
Four risks worth spotting before service.
Turn a reservation into a commitment.
Choose which reservations require an upfront payment or card pre-authorization. Show the guest the amount and cancellation/no-show terms before proceeding; capture and authorization follow different payment flows.
- Rule-based pre-payment
- Card pre-authorization
- Transparent cancellation terms
Every detail in front of the team before service.
Recorded visits, occasion requests and guest notes can support service preparation for authorized staff. Sensitive information such as allergies requires appropriate collection, verification and access safeguards.
- Preference and allergy notes
- Guest lists and segments
- Visit history
Turn tasting menus and special services into products.
Use Experience to define menu or chef's-table options, prices and selling conditions. Manager handles bookings and tables; Pay handles eligible payment requests. Staff separately plan event attendance and how tables are allocated.
- Menu and add-on options
- Product prices and sales conditions
- Connected booking and payment records
Keep incoming calls from interrupting service.
On configured phone and written channels, AI Concierge shares restaurant information and can create bookings using Manager availability. Your team remains responsible for special guest requests and service decisions.
- Supported voice and text channels
- Multilingual guest communication
- Booking against real availability
Offer membership and privileges under your brand.
Socielty supports open or invitation-based memberships and tailored benefits. Member events, attendance capacity and table allocation remain part of the team's own planning and Manager workflows.
- Open or invited membership
- Branded guest benefits
- Separate capacity planning in Manager
Reserved. Prepared. Remembered.
Common questions.
Use Pay to set deposits or pre-authorizations for selected reservations. Clear cancellation rules and a consistent team process help manage no-show risk, but cannot guarantee that every guest arrives.
Yes. Eligible restaurants can accept reservations through MICHELIN Guide booking links, with availability and reservations managed in Rezervem Manager.
Let's plan one of your tasting evenings together.
On the call, we listen to how your menu, capacity and guest flow work.