GUEST AND REVENUE MANAGEMENT PLATFORM

Hospitality starts with people. Rezervem remembers the rest.

Manage restaurant reservations, tables, guest relationships and payments alongside supported hotel guest and operational workflows. Start with the products you need and expand with integrations enabled for your property.

For fine dining restaurants, restaurant groups, hotels and resorts.

WHAT YOU GAIN

A difference in four areas.

More direct reservations Manage bookings from Google, web, phone and supported messaging channels in Manager. Where enabled, AI Concierge helps with calls and Pay supports no-show risk management.
More efficient daily operations Manage tables and the waitlist in Manager. Menu, ordering and service-station workflows belong to QR Order where enabled.
A more personal guest experience Visit history and guest notes help authorized teams provide more relevant service within the applicable permissions.
Stronger repeat visits Create guest gift entitlements with Gift and invite eligible, opted-in guests through Connect.
HOW IT WORKS

The guest's digital memory.

Booking and visit details can be connected where supported by the configured products and relevant access permissions. Not every system shares all guest data automatically.

01 Reservation Track bookings from phone, web and enabled reservation channels in Manager.
02 Guest information Review guest records, permitted details and past visits with appropriate access.
03 Operations Manage tables in Manager and QR orders in the enabled QR Order/POS product.
04 Communication Send confirmations, reminders and invitations through supported channels with the required permissions.
05 Payment Use Pay for deposits, pre-authorizations and payment requests; link eligible transactions to bookings.
Pay
06 Repeat visit Grant gift entitlements with Gift and reach opted-in guests with Connect.
PRODUCTS

Eight solution areas, matched to your needs.

Start with one area and expand as you need; the more you use together, the better you know your guests.

Reservations and Operations Manage reservations, the table plan, special evenings and the daily flow in one place.
Guest Relations Get to know your guests and invite them back with permission-based communication.
Revenue and Payments Protect your revenue with pre-payment, pre-authorization and no-show processes.
Pay
Digital Service QR ordering, kitchen and bar routing and service points, working together.
Hotel Operations and Stay Front office, department teams and the guest's stay journey on the same record.
Growth and Loyalty Increase repeat visits and build your own guest community.
Network and Integration New guests from partner channels; one gateway to external systems.
AI and Automation AI Concierge that talks with guests: reservations at the restaurant, requests at the hotel.
Explore All Products →15 PRODUCTS
REZERVEM APP

One ecosystem. On both sides of the table.

Rezervem strengthens venue operations while making it easier for guests to discover new restaurants and make reservations.

20:30
EA
GOOD EVENINGWhere to tonight?
FEATUREDAll
Sunset Grill&BarInternational Cuisine · Ulus, Beşiktaş
NEW SPOTS
Olden 1772
OD Urla
Discover
Search
Reservations
Profile
20:30
CONFIRMEDYour reservation is confirmed
RestaurantSunset Grill&Bar
DateSaturday, May 15
Time20:00
Guests2
My Reservations
INTEGRATIONS

Works with your existing systems.

Data exchange depends on the supported POS, messaging, payment and hotel integrations enabled for your property.

POSACTIVE
Oracle Simphony The menu catalog flows into Rezervem QR Order automatically; Pay payments are posted to the check, and spend is linked to the guest profile.
MessagingACTIVE
Meta WhatsApp Business Platform Reservation confirmations, Connect campaigns and AI Concierge conversations.
Reservation channelsACTIVE · ELIGIBLE VENUES
Google Maps Guests at eligible restaurants book inside Google Search or Maps. Rezervem's active End-to-End channel connects reservations to Manager.
ORACLE PARTNER

Works with your Oracle infrastructure.

Rezervem's validated Oracle integration is with Simphony Cloud for supported POS workflows.

Let's see together how it fits your venue.

In a 30-minute call, we listen to your needs and show the relevant products through your own workflow.