Request a Meeting
TR EN
INTEGRATION · MESSAGING

Meta WhatsApp Business Platform

Reservation notifications, consent-based campaigns and guest conversations can use the same messaging infrastructure, but each serves a different purpose. Rezervem Connect does not require Manager.

Request a Meeting All Integrations
HOW IT WORKS

Three steps, one defined scope.

01 Connect an eligible business number Review the Meta business account, phone number and messaging permissions.
Connect
02 Choose the relevant Rezervem workflow Manager handles enabled reservation notifications; Connect manages consent-based outreach; AI Concierge supports configured conversations.
Connect
03 Check permissions and delivery Review approved templates, marketing consent, opt-outs, account state and delivery results separately.
Connect
RELATED PRODUCTS

Stronger together.

Connect Consent-based WhatsApp audiences and campaigns. Explore → Join Guest profile registration and relevant permissions. Explore → Manager Reservation confirmations and reminders where enabled. Explore → AI Concierge Configured guest conversations through AI Concierge. Explore →
GUIDES

WhatsApp for restaurant teams

Set up the business account, distinguish campaigns from service messages and verify permissions.

01WhatsApp Business Platform setupTemplates, account readiness and venue checks.GUIDE → 02Your first WhatsApp campaignAudience list, consent and template checks before sending.GUIDE → 03Winning guests back with WhatsAppRelevant follow-up for guests who have opted in.ARTICLE → 04Confirmations and cancellation rulesBooking requests, confirmations and cancellations in one place.GUIDE → 05Reducing cancellations and no-showsReminders and rules that protect your service.ARTICLE → 06AI Concierge reservations with ManagerHow configured guest conversations become reservations.GUIDE →
FREQUENTLY ASKED QUESTIONS

Common questions.

No. Connect can be used independently for authorized campaigns. Join can support guest registration and relevant consent flows.

No. Applicable marketing consent, lawful processing requirements and Meta's messaging permissions must be evaluated separately.

A guest's recent message opens or refreshes the customer service window. Business-initiated messages outside that window require an approved template.

No. Account status, recipient settings, platform restrictions and connectivity can affect delivery.

No. WhatsApp and SMS have separate provider configurations. Eligible WhatsApp failures can trigger SMS only when an appropriate merchant SMS account and fallback mode are enabled.

Let's plan your Meta WhatsApp Business Platform connection together.

We listen to the systems you use and draw up a connection plan.

Talk to Our Team