Which order should the hotel team prepare next?
A QR ordering staff screen connects the request with its location and current state. Rezervem QR Order Management, the separate staff application, shows the queue for authorized service stations and provides product, occupancy and unit reports.
During a busy shift, the order list remains important even if push notifications are delayed.
How does the staff screen track order progress?
Staff select an active station, review new orders and use the available acceptance, rejection and status controls. These actions depend on station-level permissions.
Test an accepted, rejected and cancelled order. A member authorized in one outlet is not automatically authorized in another.
How does an ordering point map to the right station?
A room, lounger, cabana and table are distinct guest locations. A service station controls the assigned queue, menu and staff permissions.
Check the real QR-to-station mapping and verify the correct unit name in the staff application before opening service.
How are kitchen and bar items handled?
Food and drink preparation may involve different teams and devices. Configure any supported output mapping and then test a mixed basket from a real QR location.
The staff application can display, print and update orders where configured. Printing does not itself post items to an external POS check.
What can managers learn from the reports?
The app provides separate product quantity, occupancy and unit-use views. These help staff understand demand and where tables or loungers are most heavily used.
Review the date range, station scope and access permissions. Occupancy depends on usage during configured service hours; historical details may also include staff or status information where the relevant logs are available.
Product counts are not payment totals or a revenue report. Financial reconciliation belongs to the appropriate POS and payment records.
How does QR Order fit with existing hotel systems?
Guests order in a browser, while employees work in a separate mobile application. Rezervem Manager may link reservations and locations; a supported Simphony connection can provide catalogue products.
Catalogue sync is distinct from automatically posting a QR order to a Simphony check. Pilot Rezervem QR Order with real location, permission and notification scenarios.
