What should be ready before the first login?
A user account and access to the relevant restaurant or hotel must be configured. Being able to sign in does not automatically grant access to every property or administrative feature.
Before opening the service
Use the sign-in address supplied by your venue through an official channel. Confirm which email or phone is associated with your account and which property you are meant to access.
- Confirm the invitation or account details with the venue administrator.
- Sign in with your own credentials rather than sharing a colleague’s account.
- Check that the property and role displayed are correct.
Your first session
If your role includes reservations, review the day’s reservations and table plan. Payment, integration and user-administration controls may be unavailable to staff without the relevant permissions.
If you cannot access your account
First check the sign-in address and account details. Ask your venue administrator to verify activation, permissions and property assignment. When contacting support, provide the property, time and a non-sensitive error description; never send passwords or one-time codes.
Continue with Rezervem
See Manager for reservation workflows or user roles for access controls. An authorized team member must handle account and permission changes.