This English notice is provided for convenience. If there is any discrepancy, the Turkish text, which is the binding version, prevails.
Controller and data
Rezervem Teknoloji Hizmetleri Anonim Şirketi controls name, email, phone, subject, message and optional details sent electronically through the contact form.
Purpose and legal basis
Data is used to reply to messages and complaints, track requests and protect legal rights where necessary. Depending on the request, Article 5(2)(f) (legitimate interests) or Article 5(2)(e) (establishment, exercise or protection of a right) of Law No. 6698 applies. Contacting us is not marketing consent.
Recipients and international transfers
Data is hosted in Türkiye. Brevo (France) provides email delivery and Cloudflare (US-based) provides website security and verification; depending on the service, form content, email, IP or connection information may be processed. Data may be shared with competent authorities where required. Transfers to overseas service providers take place under their standard contractual and data processing terms. The contract type, transfer scope and applicable notification requirements are also assessed under Article 9 of Law No. 6698.
Retention
Contact form records are kept for one year. Records necessary for a dispute or separate legal requirement may be kept for the applicable additional period.
Your rights
You can exercise your rights under Article 11 of Law No. 6698 through the data subject request page, by emailing info@rezervem.com.tr from an address previously notified to us and held on record, or in writing to Merkez Mh. Hasat Sk. No: 52/1, Şişli – İstanbul. Requests are answered within 30 days at the latest.