Orders from different points follow a clear process
A QR order carries its delivery point from the guest's browser to the configured service station. Rezervem QR Order connects these steps with a separate staff mobile app. Rooms, loungers and cabanas need distinct service identifiers.
A beach drink order and a room breakfast order may arrive together but still belong in different team queues.
The QR code identifies where service is needed
Guests open a menu tied to the QR location or a configured reservation link. The mapping preserves the unit and place context needed by staff.
Test the seat displayed with each order and the access behavior after a reservation is cancelled or reassigned.
Guests browse products in their chosen language
Supported browser interfaces include Turkish, English, Russian and Arabic. Products, available allergens and options should be prepared and checked for each station.
Guest notes help the team interpret a request; they do not replace the venue's option or allergen procedures.
Service stations direct work to the correct team
Main beach, pool and room-service stations may have distinct menus, schedules and staff access. The selected station determines which orders an employee can view.
Run orders from several physical points and verify the displayed delivery location and responsible station.
Kitchen and bar work may need distinct outputs
A basket containing food and drinks can involve different preparation teams. Test the supported printer or screen routing with an actual mixed basket.
An order appearing on the staff screen is not proof that it has been automatically added to a third-party POS check.
Order progress and reporting close the loop
Staff can review and update supported order states. Guests can follow the order status on their phone; if the live connection drops, the status refreshes periodically.
Operational reports show product quantities, station occupancy and unit usage; these are not complete revenue or settlement figures.
Before expanding, test one completed order, one cancellation, an interrupted connection and a QR menu opened just before station closing. See Rezervem QR Order.
