Articles for venues that know their guests.

REVENUE Card pre-authorization, holds and payment: What's the difference? Understand why a card hold is not a completed payment, and how release, capture and no-shows differ for restaurant reservations. REZERVEM MANAGER + PAY · EXPLAINER

REVENUE How should restaurants measure no-shows and prepayments? Compare no-show rates, booking conversion, collections and card holds as separate signals when assessing a restaurant payment policy. REZERVEM MANAGER + PAY · ANALYSIS

REVENUE What is a no-show? Costs and prevention for restaurants Learn what counts as a no-show, how to calculate the rate, why cancellations differ, and ways to prevent missed restaurant reservations. Mar 10, 2021

REVENUE How restaurants can reduce cancellations and no-shows Distinguish cancellations from no-shows and improve restaurant operations with clear confirmations, reminders, waitlists and proportionate payment policies. Feb 7, 2021

NEWS Rezervem is now on the Michelin Guide Eligible restaurants can receive reservations from the MICHELIN Guide website and app through Rezervem's supported booking connection. Dec 4

REPORT Reservation and guest behavior in fine dining restaurants: 2022 report Reservation channels, timing and guest habits. 2022

GUESTS Why premium card dining benefits should go beyond discounts Dining privileges can begin before the bill: understand the difference between discounts, restaurant access and bookable experiences for cardholders.

GASTRONOMY From restaurant guides to bookings: what publishers should consider Readers discover restaurants through trusted editorial recommendations. Here is how publications can connect that moment to a real booking without compromising independence.

GUESTS How hotel concierge extends hospitality to restaurants beyond the property A recommendation is not a confirmed reservation. Explore how concierge teams follow restaurant requests, venue acceptance and guest communication.

REVENUE Hotel Room Inventory and Booking Channels: Avoiding Overbooking Understand room types, physical room allocation and how live OTA availability differs from receiving reservations.

GUESTS How to Discover a Restaurant That Suits Your Evening Choose a restaurant by occasion, cuisine, atmosphere and booking terms, not photographs alone.

GUESTS Tasting Menu or Chef Event? How to Choose Compare the format, length, dietary options and booking terms of tasting menus and special chef events.