The practical answer
A restaurant joins Rezervem Guest Network using an authorised management account to review the programme agreement, saved payment method and participating locations. The team then verifies service availability, commercial partner terms and first booking outcomes in Rezervem Manager.
A restaurant may have spare tables on Tuesday at lunch but be full throughout the weekend. The practical first step is to decide which services could welcome referred guests without lowering the existing hospitality standard.
Identify the account and participating restaurants
The venue owner or an authorised colleague first checks which restaurant locations will join. A group with several branches may operate different service schedules or guest policies, so one decision should not silently apply to all locations.
The restaurant-facing Guest Network management area provides an enrolment process that includes an agreement, registered payment method and restaurant selection. This is different from the application form used by outside partners.
Check the service before inviting referrals
Review date and meal availability, party sizes, regular reservation rules and any cancellation or prepayment conditions in Rezervem Manager. Document which team member handles changes.
A restaurant-level partner block can restrict a specific relationship, but it does not set an automatic special quota for each partner and each time slot. Regular service capacity remains a separate control.
Agree costs and commission timing
Guest Network supports per-seated-person, fixed-per-booking and percentage-of-eligible-bill commission models. A rule can have restaurant, date, weekday and priority conditions, subject to the signed commercial terms.
Calculated commission, payment collection from the restaurant and partner payout have different records. A saved card is not proof of a successful commission collection.
Review the first referral end to end
Test an eligible availability request and a fully booked service, then review the actual booking confirmation and check-in process. Ask the implementation team to confirm which permissions and programme settings are enabled on the intended account.
When a guest is welcomed, review the source, seated count and applicable commission ledger. A small controlled start gives the team a better basis for deciding whether the programme fits.
Five checks before you launch
Apply these steps to a real venue and partner before promising guests a booking.
- Confirm the account, authorised user and participating venues.
- Complete the agreement and saved payment method steps.
- Check service capacity, cancellation and payment rules.
- Agree partner access and commission conditions.
- Review the first booking, seated guests and collection status separately.
FAQ: Do all branches join automatically?
No. The restaurant enrolment process includes venue selection, and locations must be checked separately.
FAQ: Do hotels and restaurants use the same application flow?
No. Hotel and concierge partners apply through an external partner process; restaurant enrolment is managed in the venue account.
FAQ: Does a registered card mean the commission was paid?
No. Card registration, commission calculation, collection and payout are separate stages.
