What taking reservations from Instagram actually means
A guest sees your dining room, menu or new experience on Instagram and wants a table. Without a clear booking link, they may have to send a DM or call. Treating an informal message as a confirmed reservation risks confusion for the host team.
Rezervem's verified Instagram booking journey uses the restaurant's tagged reservation URL shared from its profile or eligible Story. It does not mean Rezervem has a direct Instagram booking API or automatic DM-to-booking capability. Guests complete an eligible booking on the Rezervem guest page, and Rezervem Manager handles the resulting reservation.
Copy the venue-specific Instagram booking link
Open the restaurant's online reservation settings in Manager and copy its Instagram-tagged booking URL. The link points to that venue's Rezervem guest booking page and identifies Instagram as the intended source when the parameter is processed correctly.
Before sharing, check available days, meal periods, time slots and party-size rules. The guest's options should agree with the actual service plan.
- Is this the correct restaurant or branch?
- Does the link include the intended source tag?
- Do its opening periods and capacity match your current service?
Add a booking destination to the Instagram profile
In the Instagram mobile app, edit your profile and add the reservation URL in the Links section. Use a recognizable label such as 'Reserve a table'. Where your account offers Story link stickers, you can share the same URL in an eligible Story.
This is a profile link, not an automatically provisioned native Meta Book Now action button. Instagram determines which profile and Story controls are available.
- Open the profile as a guest.
- Tap the URL from Instagram's in-app browser.
- Complete a test booking using a valid date and time.
Do not confuse a direct message with a confirmed booking
'Do you have a table for two tonight?' is a request, not an accepted reservation. A reservation is confirmed only after the relevant guest booking or authorized staff workflow completes in line with the venue's rules.
This page does not promise automatic Instagram DM reading, Graph API reservations or autonomous chat confirmation. Such messaging capabilities require their own supported and verified setup.
Review sources and actual visits together
Eligible bookings made using the Instagram-tagged link can carry that source into Manager. A forwarded link may retain the same label, so a source value does not prove perfect advertising attribution or revenue conversion.
Review the reservation source alongside party size, confirmation status, cancellations, no-shows and actual arrivals. Transaction notifications and commercial messaging consent must remain separate.
- Does the record belong to the right venue?
- Was the Instagram source resolved?
- Are staff capacity and notification settings correct?
Connect your other booking destinations
Use the Website-tagged URL for your own site, rather than reusing the Instagram-tagged URL everywhere. Our website integration page explains booking buttons and compatible iframes. Google Maps is a distinct channel: an external booking link is not the same as completing a booking inside Google.
Read the Instagram integration page, Website and Instagram setup guide and Google booking integration for the related procedures.