How should you recognise a regular guest?
To reward a guest after five completed visits, first agree on the visit-count rule, benefit and validity. Rezervem Gift can issue a reward for a configured visit milestone.
This recognises a relationship without requiring a points-based membership programme.
Choose a relevant threshold
Five visits means something different at a daily café and at a fine-dining restaurant. Compare the venue's usual visit frequency before choosing a milestone.
Only recorded completed visits can support a reliable automatic qualification. Check the source data.
If five visits would take years at your venue, consider a different threshold instead of copying another restaurant's offer.
Consider the cost before setting a benefit
A complimentary menu product has preparation and service costs; a percentage discount depends on the final bill.
Define the eligible venue, expiry and any service-hour restriction so the offer stays operationally practical.
When will the automatic rule issue the benefit?
Rezervem Gift checks the completed-visit trigger through scheduled processing, not necessarily the instant the guest walks in.
Confirm the rule and scheduler are active. Test a qualifying guest, code and expiry.
The issuance ledger prevents repeated grants for the same rule and period, although different rules may still grant separate benefits.
How does the team redeem the reward?
Manager can show a Gift indicator; staff still check the code, eligible venue, expiry and current service hours.
Gift records a valid redemption and protects against double use. POS adjustments remain separate.
Where do the products fit
Use Rezervem Gift for the rule and code, and Manager for visit and service records. Join helps capture profiles, not count completed visits.
