How Guest Network opens new restaurant booking channels
Rezervem Guest Network connects participating restaurants with potential booking referrals from hotels, concierge teams, food publications, creators and authorised corporate platforms. Restaurants manage the resulting bookings in Rezervem Manager; third-party applications can use the authorised Partner API for supported availability and booking operations.
Guests may discover a restaurant in a city guide, through a hotel concierge or in a premium membership programme. The aim is to connect that discovery to the restaurant's actual availability and a properly confirmed booking.
Discovering a restaurant does not guarantee a table
A restaurant recommended by a publisher may not have an available table for a particular evening. A booking inquiry, an availability check and final confirmation are different steps.
Imagine someone finding a venue in a food guide and looking for a table for two on Friday. If the venue is full, the booking journey should never imply that a table is secured. Discovery must remain aligned with operational capacity.
Which organisations could become booking partners?
Food and lifestyle publishers, premium banking programmes, hotels, independent concierges, creators and digital applications can participate in different partnership models. These examples are categories of potential partners, not claims of signed agreements or live integrations with specific organisations.
Some partners can use referral links; approved corporate platforms may consider Partner API integration to offer bookings within their applications. Restaurant participation and a partner's integration are distinct processes.
Restaurant control and participation conditions
Venues should decide which locations participate, how service capacity is managed and which commercial terms apply. Partner-level controls exist, but their use depends on account permissions and active production configuration.
Announcing a new partner does not automatically expose all restaurants to that channel or establish a commission for every referral.
- Select participating locations and responsible team members.
- Check service availability, hours and party-size conditions.
- Match partner scope and commission terms with the agreement.
- Review agreement, registered payment method and venue selection steps.
- Validate booking origin, confirmation and attendance in the first pilot.
How a partner referral becomes a booking
Restaurant enrollment and partner access are defined first. An authorised partner can then query availability for permitted venues and complete the supported booking flow. Inquiry, confirmed reservation and actual guest attendance are distinct stages.
Restaurant teams continue working in Rezervem Manager, rather than treating a partner recommendation as a guaranteed table. Partner applications remain scoped to the venues and operations they are authorised to use.
How referral commissions work
Depending on the agreement, partner commission rules may be per guest, a fixed amount per booking or a percentage of an eligible bill. The partner, participating venue and qualifying conditions are defined separately.
A click, inquiry, completed visit, commission calculation, collection and partner payout are separate events. Earnings cannot be guaranteed without the applicable attendance or bill data. See the commission reconciliation guide.
How the Rezervem products fit together
Guest Network supports the referral partnership model; Rezervem Manager handles restaurant reservations and service. Partner API provides the authorised technical connection for approved external applications.
Read what Guest Network is and how restaurants join for operating details and practical onboarding.
Where restaurants should begin
Start by identifying services with genuine capacity for new guests and partner audiences that suit your venue. Avoid promising priority tables or universal terms across channels unless separately agreed.
Visit the Guest Network product page or request a meeting to review the participation model. Each channel's conditions are finalised through its agreement and activation process.
FAQ: Will my venue join every new partner automatically?
No. Venue selection, commercial terms, authorised partner access and live configuration are separate checks.
FAQ: Is every referral a confirmed reservation?
No. Availability, booking creation, confirmation and completed visits are distinct stages.
FAQ: Does every partner booking earn commission?
No. The applicable agreement, commission rule and qualifying visit or bill data determine the outcome.
FAQ: Must a restaurant build its own API?
Not for every partnership. An approved corporate partner may use Partner API where necessary, while the venue continues operating through Manager.
