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Hybrid Membership: Open and Private Models Together

Combine broadly accessible membership and a selective club while keeping admission, reservations and benefits distinct.

Two entry paths, one hospitality brand

A hybrid programme allows eligible guests to participate openly while reserving a few benefits for an invited club. A restaurant could accept public bookings but restrict a small tasting event to approved members.

Socielty is being developed with Open and Private admission models. That roadmap does not mean a live multi-channel club engine is available for every customer.

Open membership simplifies the first contact

The guest should know which details are collected, which terms apply and when their membership is actually accepted. Opening a QR link or completing a form is not, by itself, a confirmed membership.

Socielty's intended enrollment channels include web, QR, invitation links and an app. Apple Wallet and Google Wallet cards require separate technical, verification and platform work.

Private membership restricts admission, not necessarily booking

A fine-dining venue can keep public reservations available while limiting an event to invited members. Joining the club, securing the event place and paying are distinct steps.

Socielty's Private design anticipates invitation and approval rules. Reserved tables and cabanas must still follow actual inventory, approval and timing restrictions; members cannot assume guaranteed capacity.

From enrollment to an actual reservation

A booking link on a member screen is an invitation to make a reservation, not proof of confirmation. Date, time, party size and table availability must be checked by the booking service.

Rezervem Manager is the existing restaurant reservation component envisaged for this connection. Hotel stays, spa or other outlets need separately verified Stay, PMS or Hospitality integrations.

The same membership has different outlet rules

A hotel restaurant, spa and beach operation have different service hours, prices and capacity. Define where each benefit is accepted and how staff confirm its validity.

Socielty aims to support these outlets. A shared spend balance, automatic tier progress or cross-outlet redemptions should not be promised without working integrations and tests.

Know the boundaries between Rezervem products?

Membership admission, recognition, points and actual gift redemption are different processes. A venue can design admission and one privilege first instead of launching an oversized programme.

Manager manages reservations, CRM guest records, Gift entitlements and Connect permission-based messaging. Socielty is being developed as a brand-owned layer around them. Review the product.

Socielty is in development. This article describes the membership design and intended capabilities, not a generally available production release.

MEMBERSHIP AND LOYALTY Socielty

Build a community under your own brand.

Socielty is in development as a brand-owned membership platform. Features and integrations depend on the released scope and venue setup.

See the right experience for your venue.

Discuss how membership could work in your venue.