GUIDES

Practical guides for operators.

From the table plan to AI Concierge, from WhatsApp campaigns to hotel operations; step by step for every product area.

GUIDES AND TOOLS

By topic.

Article photo
HOTEL How to verify in-house guests at breakfast Verify hotel breakfast entitlements using the room record, handle partial arrivals and know what works when the network is unavailable.
Article photo
COMMUNICATION Guide to İYS and commercial communication
Article photo
TOOL How much do no-shows cost you each month?
Article photo
RESTAURANT How to manage prepayments, card holds and no-shows A practical guide to payment policy, guest communication, reservation status, prepayments, card holds and end-of-day reconciliation. REZERVEM MANAGER · PRACTICAL GUIDE
Article photo
RESTAURANT How to coordinate tasting menus, guest choices and table reservations A practical restaurant guide to keeping tasting-menu orders, individual menu preferences, table capacity and payment records aligned before service. REZERVEM MANAGER & EXPERIENCE GUIDE
GROWTH How to design a premium card dining benefit Plan an actionable restaurant benefit: member promise, participating venues, booking rules, eligibility and outcome reporting.
Article photo
RESTAURANT How AI Concierge Takes a Reservation with Rezervem Manager Follow a guest's phone or chat request from the first question to a verified reservation in Manager, including approval, payment and staff handover. AI CONCIERGE · RESTAURANT RESERVATIONS
Article photo
GROWTH How to connect a gastronomy guide to restaurant bookings Practical steps for publishers: choose participating restaurants, add booking paths, keep editorial decisions independent and track referral outcomes.
Article photo
HOTEL How to manage hotel concierge referrals to city restaurants A step-by-step guide to guest preferences, restaurant availability, reservation confirmation and follow-up beyond the hotel.
Article photo
HOTEL How to Prepare for a PMS Migration: A Hotel Checklist Prepare room categories, future bookings, channel mapping, guest records, folio balances and staff permissions before moving PMS.
Article photo
HOTEL Hotel Folios, Deposits and Room Charges: A Reconciliation Guide Understand how room charges, deposits, payments and external POS checks appear in a hotel folio without double counting sales.
RESTAURANT How to seat a waitlisted guest when a table becomes free A practical floor-plan checklist for matching a newly available table to the right waitlist request and confirming the booking. REZERVEM MANAGER FLOOR PLAN

Need more than a guide?

Our team will put together a plan for your venue.