GUIDES
Practical guides for operators.
From the table plan to AI Concierge, from WhatsApp campaigns to hotel operations; step by step for every product area.
GUIDES AND TOOLS
By topic.
HOTEL
How to verify in-house guests at breakfast
Verify hotel breakfast entitlements using the room record, handle partial arrivals and know what works when the network is unavailable.
COMMUNICATION
Guide to İYS and commercial communication
TOOL
How much do no-shows cost you each month?
RESTAURANT
How to manage prepayments, card holds and no-shows
A practical guide to payment policy, guest communication, reservation status, prepayments, card holds and end-of-day reconciliation.
RESTAURANT
How to coordinate tasting menus, guest choices and table reservations
A practical restaurant guide to keeping tasting-menu orders, individual menu preferences, table capacity and payment records aligned before service.
GROWTH
How to design a premium card dining benefit
Plan an actionable restaurant benefit: member promise, participating venues, booking rules, eligibility and outcome reporting.
RESTAURANT
How AI Concierge Takes a Reservation with Rezervem Manager
Follow a guest's phone or chat request from the first question to a verified reservation in Manager, including approval, payment and staff handover.
GROWTH
How to connect a gastronomy guide to restaurant bookings
Practical steps for publishers: choose participating restaurants, add booking paths, keep editorial decisions independent and track referral outcomes.
HOTEL
How to manage hotel concierge referrals to city restaurants
A step-by-step guide to guest preferences, restaurant availability, reservation confirmation and follow-up beyond the hotel.
HOTEL
How to Prepare for a PMS Migration: A Hotel Checklist
Prepare room categories, future bookings, channel mapping, guest records, folio balances and staff permissions before moving PMS.
HOTEL
Hotel Folios, Deposits and Room Charges: A Reconciliation Guide
Understand how room charges, deposits, payments and external POS checks appear in a hotel folio without double counting sales.
RESTAURANT
How to seat a waitlisted guest when a table becomes free
A practical floor-plan checklist for matching a newly available table to the right waitlist request and confirming the booking.
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