GUIDES

Practical guides for operators.

From the table plan to AI Concierge, from WhatsApp campaigns to hotel operations; step by step for every product area.

GUIDES AND TOOLS

By topic.

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RESTAURANT Oracle Simphony Cloud Integration: Go-Live Checklist A practical checklist for STSG2 access, revenue-center mapping, check opening, confirmed spend, menu sync and prepayments.
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RESTAURANT How to Check Oracle Simphony Versions, Licensing and API Access A practical checklist for Simphony releases, STS Gen2 provisioning, API accounts and location permissions. SIMPHONY CLOUD · INTEGRATION
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RESTAURANT Oracle Simphony Integration Information Request: An Email Template A practical provider email template to request Simphony version, API access, licensing and next steps. SIMPHONY CLOUD · INTEGRATION
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RESTAURANT How to Prepare Secure Simphony STS Gen2 API Access A secure checklist for STS Gen2 accounts, Cloud/Local scopes, locations and credential handling. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT How to Evaluate Simphony API Licensing and Additional Costs Assess STS Gen2 and other Simphony API subscription, entitlement, permission and cost questions. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT Troubleshooting Simphony API Integration Access Issues Diagnose Simphony API integration blockers by version, licensing, account state and location access. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT How to Escalate a Simphony Integration Access Request Manage delayed Simphony integration requests with evidence, written explanations and formal escalation paths. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT Acceptance Tests for a Simphony–Reservation Integration Validate Simphony reservation-to-check mapping, duplicate events, cancellation and eligible prepayment scenarios. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT STS Gen2 or BI API for Simphony Reporting Data? Distinguish supported check operations from bulk sales analytics when choosing a Simphony API. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT WhatsApp Business Platform for Restaurants: Setup and Consent Checklist A practical guide to setting up business messaging, distinguishing service messages from campaigns and checking consent before outreach.
RESTAURANT Google Maps Booking Link vs End-to-End Reservations: What Is the Difference? Google Maps reservations are already supported for eligible Rezervem restaurants. See how Google's native booking differs from a Business Link and how to validate setup.
RESTAURANT MICHELIN Guide Restaurant Booking: Eligibility and Setup Checklist Understand the difference between appearing in MICHELIN Guide and offering an active reservation connection.

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