GUIDES

Practical guides for operators.

From the table plan to AI Concierge, from WhatsApp campaigns to hotel operations; step by step for every product area.

GUIDES AND TOOLS

By topic.

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RESTAURANT How to Prepare Secure Simphony STS Gen2 API Access A secure checklist for STS Gen2 accounts, Cloud/Local scopes, locations and credential handling. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT How to Evaluate Simphony API Licensing and Additional Costs Assess STS Gen2 and other Simphony API subscription, entitlement, permission and cost questions. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT Troubleshooting Simphony API Integration Access Issues Diagnose Simphony API integration blockers by version, licensing, account state and location access. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT How to Escalate a Simphony Integration Access Request Manage delayed Simphony integration requests with evidence, written explanations and formal escalation paths. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT Acceptance Tests for a Simphony–Reservation Integration Validate Simphony reservation-to-check mapping, duplicate events, cancellation and eligible prepayment scenarios. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT STS Gen2 or BI API for Simphony Reporting Data? Distinguish supported check operations from bulk sales analytics when choosing a Simphony API. SIMPHONY CLOUD · PRACTICAL GUIDE
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RESTAURANT WhatsApp Business Platform for Restaurants: Setup and Consent Checklist A practical guide to setting up business messaging, distinguishing service messages from campaigns and checking consent before outreach.
RESTAURANT Google Maps Booking Link vs End-to-End Reservations: What Is the Difference? Google Maps reservations are already supported for eligible Rezervem restaurants. See how Google's native booking differs from a Business Link and how to validate setup.
RESTAURANT MICHELIN Guide Restaurant Booking: Eligibility and Setup Checklist Understand the difference between appearing in MICHELIN Guide and offering an active reservation connection.
RESTAURANT OMNI POS Overnight Check Matching: Setup Checklist Verify the reservation-reference field, authorized database access, nightly import and itemized check details before launching the OMNI connection.
RESTAURANT How to Add Online Booking to Your Restaurant Website and Instagram Copy separate Website and Instagram source-tagged links from Rezervem Manager, place them correctly and test the booking journey.
RESTAURANT How to Book a Restaurant in the Rezervem App From choosing a restaurant and party size to reviewing payment terms and confirmation status.

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